MyGenieCart is your one-stop online store offering a wide range of high-quality products across various categories. We aim to provide an exceptional shopping experience with reliable customer service and fast shipping.
Placing an order is simple! Browse through our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. You can complete your purchase by providing your shipping and payment information.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order through our website or the shipping carrier’s tracking system.
Shipping costs depend on your location, the size of your order, and the shipping method selected. You can view the shipping cost during checkout before completing your purchase. We offer free shipping on orders over GBP 99.
Delivery times vary based on your location and the shipping method chosen. Standard shipping typically takes 3-5 business days, while express shipping options may be faster. For international orders, delivery can take up to 7-13 business days depending on customs.
Yes, MyGenieCart ships to many countries worldwide. However, shipping times and costs may vary based on your location. Please note that customs duties, taxes, or fees may apply for international orders, and these are the responsibility of the customer.
We offer a 5 day return policy on eligible items. If you are not satisfied with your purchase, you can return the item in its original condition within 5 days of receiving it. Please visit our Refund Policy page for more details on returns and refunds.
You may cancel or modify your order before it has been shipped. Once the order is dispatched, it can no longer be canceled or changed, and you will need to follow our return process. Please contact us as soon as possible at support@mygeniecart.com for assistance.
If you have any questions or need assistance, you can reach our customer service team via email at support@mygeniecart.com. We are here to help and will respond to your inquiry as quickly as possible.
