Terms & Conditions

Welcome to MyGenieCart! By using our website and making purchases, you agree to abide by the following terms and conditions. Please read these terms carefully before using the site.

1. General Information

MyGenieCart.com (“Website,” “we,” “our,” or “us”) operates as an online platform offering a variety of products to customers worldwide. These terms apply to all visitors, users, and others who access or use the website.

2. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms and Conditions, which form a legally binding agreement between you and MyGenieCart. If you disagree with any part of the terms, please do not use our site or services.

3. Use of Website

• Eligibility: You must be at least 18 years old to use this website or make purchases. By using the site, you warrant that you are of legal age and have the capacity to enter into a legally binding agreement.
• Account Responsibility: When you create an account, you are responsible for maintaining the confidentiality of your login information. You agree to accept responsibility for all activities under your account.
• Prohibited Conduct: You agree not to misuse the website, including but not limited to: transmitting any malicious code, disrupting the site, or using it for unlawful purposes.

4. Product Information

We strive to provide accurate product descriptions and images. However, we do not guarantee that the information is free from errors. The appearance of products may vary slightly from the images shown on the website due to differences in display settings or product updates.

5. Pricing and Payments

• Pricing: All prices listed on MyGenieCart.com are in BGP and are subject to change without notice. We reserve the right to update prices, promotional offers, or discounts at any time.
• Payments: We accept various forms of payment, including major credit cards and digital payment gateways. By placing an order, you authorize us to charge your selected payment method for the total amount, including applicable taxes and shipping fees.

6. Shipping and Delivery

• Shipping: We offer shipping to multiple regions. Shipping costs, estimated delivery times, and options will be displayed during checkout.
• Delivery: We are not responsible for delays caused by third-party carriers. Delivery times are estimates and may vary depending on your location.
• Customs: For international orders, you may be responsible for additional duties, taxes, or fees as required by your country’s customs regulations.

7. Return, Refund, and Cancellation Policy

• Returns: We offer a return window of 5 days from the date of delivery, provided that the item is in its original condition and packaging. To initiate a return, please contact our customer service team at support@mygeniecart.com.
• Refunds: Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within 5 business days via the original payment method.
• Order Cancellations: You can cancel your order before it is dispatched. Once the product has been shipped, cancellation requests may not be honored, and the return process must be followed instead.

8. Warranty Disclaimer

All products sold on MyGenieCart.com are provided “as-is” and without any warranties, whether express or implied, unless otherwise stated by the manufacturer. We do not warrant that products will meet your expectations, or that the website will be error-free, uninterrupted, or free of harmful components.

9. Limitation of Liability

To the maximum extent permitted by law, MyGenieCart shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses resulting from your use of the website, products, or services.

10. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by MyGenieCart. We have no control over the content, privacy policies, or practices of any third-party websites and are not responsible for any interactions with such websites.

11. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using MyGenieCart.com, you agree to our data practices as described in the Privacy Policy.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of such changes.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at support@mygeniecart.com.